Have a question? Call 613-777-8881     Email info@theoaksresort.com        

Policies

Pet Policy

  • SORRY, pets cannot be accommodated

Personal Water Crafts

  • NO jet skis (personal motorized watercraft)

Smoking

  • NO smoking inside cottages or in the lake house

Deposit Policy

  • $250.00 per cottage per week is required at the time of booking
  • $50 cleaning/on-time/damage deposit is required at the time of booking

Deposit Refund Policy

  • Your $250 deposit is redeemable if the unit is re-rented, less a $25 service fee
  • Your $50 cleaning/on-time/damage deposit is redeemable if:
    • There has been no smoking inside the cottage
    • There is no damage to the property made by your party
    • You are on time for your arrival and departure.  If your arrival will be late, please call ahead to inform us so arrangements can be made.
    • The cottage is cleaned such as:
      • All dishes cleaned, dried and put away
      • Refrigerator, stove and oven are cleaned
      • All recycling taken to the Recycling Area and sorted in appropriate bins
      • Garbage can be taken to the house
      • Bathroom cleaned
      • Mats removed and floors swept and washed
      • (All cleaning materials are supplied, including oven cleaner. Replacement for anything damaged will be taken off of the $50 deposit.)

Check In/Out Times:

  • Upon arrival, all guests are required to first check in at the main office to settle the bill
  • Check-in Time: 3 p.m.
  • Checkout Time: 10 a.m.
  • A review of the guidelines and amenities will be provided and details of the requirement for the return of the $50 deposit.
  • We ask that you please respect all check in/out times, as we have a limited time to clean all cabins and prepare them for the next group of cottagers.  If for some reason you are arriving late, please call so we can make arrangements.

Payment Methods

  • Cash
  • Personal Cheque (for deposit only 4 weeks in advance)
  • E-mail transfer through CDN Banking Institution -Canada only (info@theoaksresort.com for on-line bank transfers)
  • (e-mail address to be confirmed at time of booking)
  • Rates and Rules: are subject to change and will be confirmed at time of booking.
  • Now offering an onsite computer for instant e-transfers for your convenience

Gas/Flammable Items

  • All cottages with propane stoves are equipped with carbon monoxide detectors and smoke alarms.
  • Insurance regulations and your safety require that we review usage of the propane stove with all cottagers prior to rental.

Visitors to Your Cottage

  • Please ensure that all guests are aware of the policies at The Oaks.
  • Please inform us if any extra guests will be arriving.
  • VISITOR PRICING – Day Pass: $10 per guest. Day/Overnight Pass: $25. per guest
  • (Each cottage is designed to accommodate a certain number of people only.) Due to Ontario Health regulation only specified numbers of people
    are allowed to occupy cottages during rental agreement

Garbage/Recycling/Septic

  • Septic systems are fragile therefore we encourage disposal of tissue in the bags provided to prevent the costly consequences of any potential septic problems. These bags can be disposed of in the garbage. Paper towels, dental floss, feminine products and sanitary napkins go in the garbage bags provided. If toilet paper is flushed, please do not flush large amounts.

Strict recycling and composting is mandatory in this municipality.

  • Please avoid bringing styrofoam plates, cups, etc. as our recycling facility no longer accepts those materials.
  • Please bring only clear kitchen-sized trash bags (no green garbage bags are allowed at the municipal dump) for trash; any items that are recyclable will have to be removed from the bag.
  • Please help us to keep our costs down in this regard and avoid having to rummage through the trash to remove those items.
  • Composting containers (for vegetable peelings, etc) are in each cabin.
  • Unlike the “Green Bins”, food scraps will go in the regular garbage to avoid attracting animals.

Noise and Courtesies

  • We are family-friendly cottages; please respect your neighbors and our environment. We ask that all our guests please be considerate of each other during your stay with us, keeping in mind things such as the volume of the radio, television or stereo. We also ask that all our guests try to be sensible with their choice of words and use of offensive language.
  • Please respect the 11 pm noise curfew.
  • Please do not litter (cigarette butts, paper, pop cans, pull-tabs, etc.)
  • Please do not deface the property in any way (writing on the walls, floors, ceilings, etc.)
  • Please avoid the use of candles except in the case of a power outage-we will provide them along with a flashlight
  • Please do not destroy the natural environment surrounding us (no peeling of bark off of trees, no cutting of any trees, etc.)
  • Please do not use shampoo or soap in our lake
  • Please leave your cottage clean both inside and outside at the end of your stay with us.

Beach and Swimming

  • Our beach is not supervised; an adult must be present at all times.

Fishing

  • Please be respectful of our lakes. The Ministry of Natural Resources put limits on fish to ensure certain species continue to thrive; be well acquainted with the limits before your fishing trip.
  • To avoid personal injuries, shore fishing is permitted off the boat docks only.

Fish Cleaning

  • Please use the new fish cleaning area and not the cottages.
  • Please do not put any garbage or fish scales outside to avoid attracting raccoons, bears or other unwanted animals. All scraps, scales, etc., must be put in newspaper provided and stored in the freezer unless other arrangements have been made with the owners. Newspaper is available at the new fish cleaning station.
  • When cleaning fish for freezing and transporting, please remember to leave enough skin or scales on the fish to be able to recognize its species. This will avoid  any problems arising with the Ministry of Natural Resources.
  • Freezer or fridge is only for well packed fillets; please do not store fresh fish in it.
  • Please clean up after yourself once you have finished

Open Fires  

A lakefront fire pit and portable firebowls are provided for open fires. Campfire wood available – $7.00/bundle

  • Observe municipal fire bans
  • DO NOT USE GASOLINE OR OTHER FLAMMABLE MATERIALS ON THE FIRE.
  • Never leave fire and children unattended.
  • Please put fire out before you leave.

 Don’t move firewood!

Buy it locally.  Burn it on site.  Pests in your firewood can destroy our forests.  Invasive insects and diseases can exist in firewood.  Moving untreated  firewood, even just a few kilometers to or from a campground or a cottage is a common way for invasive insects and diseases to spread.  These pests kill  trees in our forests, cities, streets and parks which in turn affects our air and water quality, deprives animals of their habitat and reduces land value.

The emerald ash borer for example, has killed and continues to kill millions of trees. On its own it doesn’t move very far.  Hiding in firewood, though, it  can travel vast distances and continue its devastation when that wood is moved by people.